Returns & Exchanges

-This Returns and Exchanges Policy applies to all purchases made through the website

-Ctbarentertainment is not responsible for unfortunate events such as misplaced, lost or stolen packages. Under all circumstances USPS is responsible for any of all mail pieces that undergo USPS delivery services. We will do our best to assist all customers in the event of a missing package. 

-Items purchased from Ctbarentertainment are valid for exchange or refund within 30 days from purchase.

-All returned or exchanged items must be unwashed, unworn, and undamaged.

How to Return an Order:

  1. Fill out your information in the Contact us section with your order number and reason for the return/exchange.  If your product is defective, please take a clear photo of the defective product and attach it to your email as reference.

  2. We will contact you within 3 business days with further instructions.
  3. 34 Rue du General Leclerc, 94270 Le Kremlin-Bicetre France, (+33) 644638258, E-amil:[email protected]